In accordance with the requirements of Regulation (EU) 2023/988 of the European Parliament and of the Council on general product safety, we define the communication channels for consumers as follows:
E-mail address: info@ocun.com
Phone contact: +420 326 701 409 (Mo–Fr: 9:00–16:00 CET)
Mail address: RP Climbing s. r. o., Hrnčířská 1557, 295 01 Mnichovo Hradiště, Česká Republika
You can use these channels to file complaints and inform us about accidents and safety problems you have encountered with our products.
Thank you for your cooperation
Yours OCUN team